| 1. Do I need to own a computer to use the Online
Consultation feature of your site?
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You need not own a computer to use the Online
Consultation feature of Asthmacure.com. All you need to do is open an
account for yourself in our site and remember the user id and the
password. With the user id and password you can access your account from
any computer that is connected to the internet.
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| 2. Do I need to own an email id to get replies from
the doctors? |
You need not own an email id to get replies. The replies
sent by the doctors will not be emailed to you. Instead they will be
stored in your account in the Asthmacure.com. You can see the replies
by logging on to your account.
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| 3. How can I get a consultation at
Asthmacure.com?
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There is a detailed step by step help provided on how to
get a consult. Please click here to get
help.
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| 4. Once I finish registration what should I do
next?
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Create a Health Record.
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If you have gone through clinical tests recently then create a new
Medical Record.
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Fill the Consultation Forms and submit.
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Once submitted, a
confirmation report appears displaying a number that is assigned to your consultation.
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Click on the consultation number to see your complaints. If you find
that you have committed any mistake, then, delete that consultation and
create a fresh one.
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Once a consultation request has been created it will appear in your
"List of Consultations" with the status marked "Not Replied".
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After a doctor sees your consultation request and posts a reply, you
will see the status of the consultation change to "Replied". You can
then click on the consultation number to see the doctor's reply.
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5. What is a Health Record?
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Your Health Record has details of your health indices and
parameters of present and past diseases.
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| 6. What is
Clinical Evaluation? |
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Clinical Evaluation is basically a compilation of clinical history,
observations of your doctor and the
results of the clinical tests done previously as per advice of your
doctor. It also contains information on any habits that may influence your health
such as smoking etc. Like a Health Record a new Clinical Evaluation has to be created every time when the patient wants to store his
recent clinical tests results. However he can store more than one Clinical
Evaluation in his account.
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| 7. Can I get a consultation
without completing my Health
Record?
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Yes, you can by filling in only New Consultation section. However for the reply and the advice to be most complete it is
mandatory that you enter your Health Record. Please note that entering
your Health Record helps to provide consultation. Periodic creation of
health record is advisable as, even if you do not seek a consultation, having your
Health Record on the site ensures instant access in an Emergency from any
part of the world.
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| 8. Can I get general advice on asthma from
your medical team?
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Yes, of course. For this you do not need to go through
the Consultation Forms but can mail your queries to webmaster@asthmacure.com.
Please note that specific queries pertaining to individual conditions will
have to go through the Consultation Forms. General queries are those which
pertain to general well being and not specific disease state.
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| 9. Can I only store my Health Record without getting a
consultation?
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Of course. If at some point in the future you wish to get
a consult you may then do so with new Health
Record.
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| 10. I find the forms large and difficult to fill in.
What do I do?
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These Forms have been specifically designed by asthma specialists
to get as much relevant and
important information about the condition that you may be
suffering from. You will no doubt appreciate that the more the information
you provide, the more likely it is that the consultant can help you with a
detailed and accurate reply. If however you do not wish to enter the
detailed form for any reason, you can fill the consultation forms and get the
advice.
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| 11. What should I do to get quick replies for my
consultation requests?
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Be clear about your
complaint and fill the Health Record and Clinical Evaluation
sections correctly. Each
form is a
detailed questionnaire prompting you to provide the symptoms of your
illness. Answering the questionnaire scrupulously will facilitate an easy
diagnosis of your problems by the doctors and hence a speedy reply for
your questions.
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| 12. Can I get opinions on areas other than the asthma related
consultation?
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If you have any queries regarding other content on the
site, say in areas like various therapies , drugs etc. you can
mail us at the E-Mail address given in contact us.
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| 13. Will the information that I store on the site be
kept private?
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The information that you store on
Asthmacure.com is
kept totally confidential. Access is strictly only by using your User ID
and Password. Please keep your User ID and Password confidential to
prevent unauthorized access. It is advisable to give your Asthmacure.com User ID and Password to one or more close family
members so that your record can be accessed in an emergency.
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| 14. Do I need to retain my old consultations or should
I delete them after I get the reply?
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The choice is yours. However it is advisable that if your
query pertains to any chronic condition then the previous queries should
be retained to give the consultants a complete picture of your past
problems. Please note that Asthmacure.com reserves the right to
delete any Consultation Form that contains material that is deemed by us
to be frivolous, obnoxious, obscene or in any other manner unfit to be
retained on the site. Please remember that this is a serious site meant to
help those who genuinely seek medical advice and so kindly avoid frivolous
queries.
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15. I filled in a Consultation Form but have got a
reply asking me to provide more details. Why was my form not sent to the
consultant?
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Your consultations are first screened by the
Asthmacure.com medical team to see if they are complete. If your
consultation is deemed to be incomplete for any reason then you will be
asked to provide some more details and send another query adding the
relevant material. In the second query you do not need to fill the entire
form again. You can just quote the previous Consultation Number and add
whatever new information has been asked from you in the second form. Both
the forms will then be sent to the consultant and the reply will be given.
You will no doubt appreciate that the consultant's valuable time cannot be
wasted with incomplete queries
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16. I am a doctor practising in a small town. Many of
my patients have no access to the internet. How can I get advice from
doctors in the cities for my patients?
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The best method would be to create an account for each of
your patients for whom you plan to seek advice. This would help you to
maintain an individual Health Record for your patients. Your patients can
access their Health Record from anywhere in the world.
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